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Need each one of it in APA format with 500 words, 4 references and citations 1

Need each one of it in APA format with 500 words, 4 references and citations

1.

Read the CRM at Minitrex Case Study on pages 243-245 in the textbook.
Answer the Discussion Questions at the end of the Case Study

2. 
Read the Customer Service at Datatronics Case Study on pages 246-250 in the textbook.
Answer the Discussion Questions at the end of the Case Study.

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